Complaint Resolution Process

Our Network is designed to minimize the downtime. Still every network has some unexpected problems that no one can predict. Here at Go WiFi we are committed to resolve those problems as soon as possible. for this we have different level of support for different category of customer. kindly go through the process bellow to lodge a complaint and get it resolved.

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ETR for Complaints

Estimated Time to Resolve (ETR) for any complaint depends on nature of problem and type of subscriber to have and idea of how long it is going to take to resolve your problem you can have a look at the example bellow.

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